Employment and labor lawyers recently filed a class and collective action complaint against Cellco Partnership d/b/a Verizon Wireless by certain call center employees alleging unpaid wages, overtime wages, and other overtime law violations under the Fair Labor Standards Act (“FLSA”) and various state Illinois Employment and Labor Statutes. Verizon Wireless has been accused of requiring its call center employees to perform duties off-the-clock and/or before or after their shift starts, but refusing to provide these call center employees with overtime wages for this work.

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